Effective Date: September 15, 2026 | Last Updated: September 15, 2026
Welcome to KikiGenie. These Terms of Service ("Terms") govern your access to and use of the KikiGenie mobile application, the kikigenie.com website, our public hangout pages, and related services (collectively, the "Service") operated by DeepMesh Labs ("we," "us," or "our").
By creating an account or using the Service, you agree to be bound by these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 13 years old to use the Service. We ask for your date of birth when you sign up and will not create an account for anyone younger. If you are between 13 and 17 you may use the Service only with the consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use of the Service. By using the Service you represent that you meet these requirements.
To use the app you must create an account with an email address and password, or by signing in with Google, Apple or Facebook. When you create an account:
We may suspend or terminate accounts that provide false or misleading information.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
The Service lets you create, upload and share content including hangout titles and descriptions, custom activity names, group names, profile information, photos, messages to Kiki, and feedback ("User Content"). You are solely responsible for your User Content.
User Content must not:
We use automated filtering to detect and block inappropriate words and to strip unsafe markup from what you enter. Content that violates these guidelines may be removed without notice, and repeated violations may lead to suspension or termination of your account.
By submitting User Content you grant us a non-exclusive, worldwide, royalty-free, sublicensable and transferable licence to use, reproduce, modify, distribute and display it solely to operate and provide the Service, including showing your hangout details to the people you invite and to anyone you share a link with. This licence ends when you delete the content or your account, except that copies already shared with other users, such as an invitation they received, may remain visible to them.
If you send us ideas, suggestions or other feedback about the Service, you agree that we may use them without restriction or payment to you.
We may, but are not obliged to, monitor, review or remove User Content at our discretion. You can report a place, activity or event from its detail screen, and block any host so they can no longer invite you.
We respect the intellectual property of others and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice to our designated agent at [email protected], including: a description of the copyrighted work; the location of the allegedly infringing content on the Service; your name, address, telephone number and email address; a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law; a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act for them; and your physical or electronic signature. We will remove or disable access to infringing content and terminate the accounts of repeat infringers.
KikiGenie helps you plan real-world time with the people you already know: family, friends and the groups you are part of. When you use these features:
Kiki uses artificial intelligence models operated by Amazon Web Services to suggest places and build hangout plans from what you tell it. Its suggestions are generated automatically and may be incomplete, out of date or wrong. Times, distances, prices and opening hours shown in a plan are estimates. Always verify venue details before you go.
Kiki planning sessions are limited. You receive a small number of free sessions each day, and you may earn additional sessions by choosing to watch a rewarded advertisement. Sessions are a limited licence to use a feature of the Service: they have no cash or monetary value, cannot be transferred, sold or exchanged, are not refundable, and may be changed, reduced or withdrawn by us at any time without liability to you. We may change the number of free sessions, the rewards, or the availability of Kiki at any time.
The Service is free to use and is supported by advertising. Advertisements are provided by third-party ad networks, currently Google AdMob, and appear in the app, including between sections of the Home screen. We are not responsible for the content of advertisements or for the products, services or websites they promote. Your choices about personalised advertising are described in our Privacy Policy.
Information about places, activities, events and movies is provided by third parties, including Ticketmaster, The Movie Database and Mapbox, and may be inaccurate or change without notice. We do not guarantee that a venue is open, that an event will take place, or that a movie is showing at a given cinema.
Tickets and bookings are not sold through KikiGenie. When you tap through to buy a ticket or make a reservation, you leave the Service and deal directly with the third party under its own terms and privacy policy. We are not responsible for those transactions.
The Service and its original content (excluding User Content and third-party content), features and functionality are and will remain the exclusive property of DeepMesh Labs and its licensors, protected by copyright, trademark and other laws of the United States and other countries.
You may delete your account at any time from Settings in the app. Deletion takes effect after a 24-hour grace period during which you can cancel it, and your data is then handled as described in our Privacy Policy.
We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including:
On termination your right to use the Service ends immediately, and we may delete your account data in accordance with our retention policies.
Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification and limitations of liability.
We aim to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be unavailable because of maintenance, updates, technical failures, force majeure events, or actions needed to protect its security or integrity. We may modify, suspend or discontinue any part of the Service at any time, with or without notice, and will make reasonable efforts to tell you about significant changes.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above may not apply to you. If you are a consumer in the European Union, the United Kingdom or another jurisdiction that grants you rights that cannot be waived by contract, these Terms do not affect those rights.
You agree to defend, indemnify and hold harmless DeepMesh Labs and its officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your User Content, your use of the Service, the hangouts you host or attend, or your violation of any rights of a third party.
Before filing a formal legal claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will try to resolve it within 60 days. If it is not resolved within 60 days, either party may proceed as set out below.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO BRING A CLAIM IN COURT AND TO A JURY TRIAL.
Any dispute, controversy or claim arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, which are available at adr.org. The arbitration shall be conducted in English, by a single arbitrator, in the county where you live, in the State of Delaware, or by video conference, as you choose. The arbitrator, and not any court, has exclusive authority to decide any question about the interpretation, applicability or enforceability of this arbitration agreement. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs this Section.
Fees. Payment of filing, administration and arbitrator fees is governed by the AAA rules. For any claim of USD $10,000 or less, we will pay all such fees other than your initial filing fee, and we will reimburse that fee if the arbitrator finds your claim was not frivolous. Each party bears its own attorneys' fees unless the arbitrator awards them under applicable law.
Small claims. Either party may bring an individual claim in small claims court if it qualifies, instead of arbitration.
Jury waiver. If for any reason a claim proceeds in court rather than in arbitration, YOU AND DEEPMESH LABS EACH WAIVE ANY RIGHT TO A JURY TRIAL.
Your right to opt out. You may reject this arbitration agreement by emailing [email protected], or writing to the address in Section 19, within 30 days of first accepting these Terms, stating your name, the email address on your account and that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms. If we later change this Section, you may reject the change the same way within 30 days of the change taking effect, and the version you previously agreed to will continue to apply.
Mass arbitration. If 25 or more similar claims are brought against us by the same or coordinated counsel, the parties will select ten of them (five each) to proceed first as test cases, with the remaining claims held, and their filing fees deferred, until those test cases conclude. The parties will then attempt in good faith to resolve the remaining claims in light of the outcomes before any of them proceeds.
Consumers outside the United States. If you live in the European Union, the United Kingdom or another jurisdiction whose law does not permit mandatory arbitration of consumer disputes, this Section does not apply to you, and you may bring claims in the courts of your home country. Nothing in this Section deprives you of the protection of mandatory consumer law where you live.
YOU AND DEEPMESH LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this waiver is found unenforceable as to a particular claim, then the arbitration agreement in Section 14.2 does not apply to that claim, which shall be heard in court, while the remainder of this Section continues to apply to every other claim.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. To the extent arbitration does not apply, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
We may modify these Terms at any time. We will post the updated Terms here with a new "Last Updated" date, notify you in the app of material changes, and ask you to accept again where a change materially affects your rights or obligations. Continued use of the Service after a change takes effect means you accept the updated Terms. If you do not agree, stop using the Service and delete your account.
If you downloaded the app from the Apple App Store, the following also applies. These Terms are between you and DeepMesh Labs only, not Apple, and Apple is not responsible for the app or its content. Your licence to use the app is limited to a non-transferable licence to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you through Family Sharing or volume purchasing. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law Apple has no other warranty obligation, and any other claim, loss, liability, damage, cost or expense attributable to a failure to conform to a warranty is our responsibility. We, not Apple, are responsible for addressing any claim relating to the app or your use of it, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar law. In the event of a third-party claim that the app infringes that party's intellectual property rights, we, not Apple, are responsible for the investigation, defence, settlement and discharge of the claim. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. You must comply with applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, may enforce them against you.
If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service.
If you have questions about these Terms, contact us: